EduVerse
The IIHT case study outlines the redesign and strategic overhaul of an enterprise-level education platform. The project aimed to bridge the gap between traditional classroom learning and the demand for scalable, remote-accessible technical training. By integrating complex functionalities, such as virtual labs, cloud-based assessments, and multi-tenant management, this initiative transformed IIHT’s service delivery from a localized hardware training institute into a global, tech-enabled learning powerhouse.
Client
IIHT
Timeline
12 Weeks
Skills & Methods
User Research
Information Architecture (IA)
Wireframing
High-Fidelity Prototyping
Visual Design (UI)
Interaction Design (IxD)
Usability Testing
Design Systems
Accessibility (WCAG)
Mobile-First Design
SaaS Ecosystem Mapping
Design Thinking
Agile Methodology
User Journey Mapping
Stakeholder Management
Team
Prathamesh Patil | Ketakee Goje | Anurag Anantwar
PROBLEM
IIHT faced significant scalability hurdles due to a fragmented digital infrastructure that could not support the growing demand for remote high stakes technical training. The legacy system suffered from a disjointed user experience across its various portals, leading to high operational overhead and inconsistent learning outcomes. Specifically, the lack of integrated virtual lab environments and automated tools meant that practical hands on technical education was difficult to deliver, monitor, and evaluate effectively across a global network of students and partners.
SOLUTION
The solution was the creation of a unified cloud native platform designed with a User Centric philosophy. The redesign focused on consolidating disparate workflows into a cohesive ecosystem featuring an intuitive dashboard, integrated Cloud Labs for real time practice, and an automated assessment engine. By revamping the information architecture from ground up, streamlining the interface and simplifying complex administrative tasks, such as batch scheduling and content management, the new UX empowered students with self paced learning while providing instructors and partners with powerful data driven management tools.
VALUE DELIVERED
The redesign delivered significant business and user value by increasing operational efficiency and expanding market reach. For the business, the transition to a multi tenant SaaS model enabled rapid onboarding of global partners and significantly reduced the time to market for new course offerings. For the users, the platform saw a marked improvement in engagement and completion rates, driven by the seamless integration of theoretical learning with practical virtual environments, ultimately modernizing IIHT's brand identity as a leader in digital first vocational training.
SUMMARY
In a nutshell, this case study demonstrates a strategic shift from a product centric to a platform centric model, synthesizing complex technical requirements into a streamlined high performance interface. By applying rigorous UX methodologies like persona mapping and iterative prototyping, this project successfully balanced the functional needs of enterprise administration with the pedagogical needs of modern technical learners. The result is a robust, scalable educational ecosystem that effectively future proofs IIHT’s service delivery in the competitive ed-tech landscape.
EduVerse
The IIHT case study outlines the redesign and strategic overhaul of an enterprise-level education platform. The project aimed to bridge the gap between traditional classroom learning and the demand for scalable, remote-accessible technical training. By integrating complex functionalities, such as virtual labs, cloud-based assessments, and multi-tenant management, this initiative transformed IIHT’s service delivery from a localized hardware training institute into a global, tech-enabled learning powerhouse.
Client
IIHT
Timeline
12 Weeks
Skills & Methods
User Research
Information Architecture (IA)
Wireframing
High-Fidelity Prototyping
Visual Design (UI)
Interaction Design (IxD)
Usability Testing
Design Systems
Accessibility (WCAG)
Mobile-First Design
SaaS Ecosystem Mapping
Design Thinking
Agile Methodology
User Journey Mapping
Stakeholder Management
Team
Prathamesh Patil | Ketakee Goje | Anurag Anantwar
PROBLEM
IIHT faced significant scalability hurdles due to a fragmented digital infrastructure that could not support the growing demand for remote high stakes technical training. The legacy system suffered from a disjointed user experience across its various portals, leading to high operational overhead and inconsistent learning outcomes. Specifically, the lack of integrated virtual lab environments and automated tools meant that practical hands on technical education was difficult to deliver, monitor, and evaluate effectively across a global network of students and partners.
SOLUTION
The solution was the creation of a unified cloud native platform designed with a User Centric philosophy. The redesign focused on consolidating disparate workflows into a cohesive ecosystem featuring an intuitive dashboard, integrated Cloud Labs for real time practice, and an automated assessment engine. By revamping the information architecture from ground up, streamlining the interface and simplifying complex administrative tasks, such as batch scheduling and content management, the new UX empowered students with self paced learning while providing instructors and partners with powerful data driven management tools.
VALUE DELIVERED
The redesign delivered significant business and user value by increasing operational efficiency and expanding market reach. For the business, the transition to a multi tenant SaaS model enabled rapid onboarding of global partners and significantly reduced the time to market for new course offerings. For the users, the platform saw a marked improvement in engagement and completion rates, driven by the seamless integration of theoretical learning with practical virtual environments, ultimately modernizing IIHT's brand identity as a leader in digital first vocational training.
SUMMARY
In a nutshell, this case study demonstrates a strategic shift from a product centric to a platform centric model, synthesizing complex technical requirements into a streamlined high performance interface. By applying rigorous UX methodologies like persona mapping and iterative prototyping, this project successfully balanced the functional needs of enterprise administration with the pedagogical needs of modern technical learners. The result is a robust, scalable educational ecosystem that effectively future proofs IIHT’s service delivery in the competitive ed-tech landscape.
EduVerse
The IIHT case study outlines the redesign and strategic overhaul of an enterprise-level education platform. The project aimed to bridge the gap between traditional classroom learning and the demand for scalable, remote-accessible technical training. By integrating complex functionalities, such as virtual labs, cloud-based assessments, and multi-tenant management, this initiative transformed IIHT’s service delivery from a localized hardware training institute into a global, tech-enabled learning powerhouse.
Client
IIHT
Timeline
12 Weeks
Skills & Methods
User Research
Information Architecture (IA)
Wireframing
High-Fidelity Prototyping
Visual Design (UI)
Interaction Design (IxD)
Usability Testing
Design Systems
Accessibility (WCAG)
Mobile-First Design
SaaS Ecosystem Mapping
Design Thinking
Agile Methodology
User Journey Mapping
Stakeholder Management
Team
Prathamesh Patil | Ketakee Goje | Anurag Anantwar
PROBLEM
IIHT faced significant scalability hurdles due to a fragmented digital infrastructure that could not support the growing demand for remote high stakes technical training. The legacy system suffered from a disjointed user experience across its various portals, leading to high operational overhead and inconsistent learning outcomes. Specifically, the lack of integrated virtual lab environments and automated tools meant that practical hands on technical education was difficult to deliver, monitor, and evaluate effectively across a global network of students and partners.
SOLUTION
The solution was the creation of a unified cloud native platform designed with a User Centric philosophy. The redesign focused on consolidating disparate workflows into a cohesive ecosystem featuring an intuitive dashboard, integrated Cloud Labs for real time practice, and an automated assessment engine. By revamping the information architecture from ground up, streamlining the interface and simplifying complex administrative tasks, such as batch scheduling and content management, the new UX empowered students with self paced learning while providing instructors and partners with powerful data driven management tools.
VALUE DELIVERED
The redesign delivered significant business and user value by increasing operational efficiency and expanding market reach. For the business, the transition to a multi tenant SaaS model enabled rapid onboarding of global partners and significantly reduced the time to market for new course offerings. For the users, the platform saw a marked improvement in engagement and completion rates, driven by the seamless integration of theoretical learning with practical virtual environments, ultimately modernizing IIHT's brand identity as a leader in digital first vocational training.
SUMMARY
In a nutshell, this case study demonstrates a strategic shift from a product centric to a platform centric model, synthesizing complex technical requirements into a streamlined high performance interface. By applying rigorous UX methodologies like persona mapping and iterative prototyping, this project successfully balanced the functional needs of enterprise administration with the pedagogical needs of modern technical learners. The result is a robust, scalable educational ecosystem that effectively future proofs IIHT’s service delivery in the competitive ed-tech landscape.